We provide each customer with an exclusive service team, providing you with professional quick-freezing production line overall solution planning. After the design is completed, the professional engineer team will connect with you for technical details to ensure accurate production. For the needs of customers, the team will conduct scientific and rigorous analysis at the first time to provide customers with the best solution.
High-quality raw materials are the basis for the implementation of quality standards. During the equipment production process, we will inspect and record key quality control nodes to ensure that all aspects of the equipment meet the quality standards. All processes are implemented in accordance with ISO quality system standards to ensure product quality and service experience, and provide customers with products with the best performance and experience.
In order to ensure the stable performance of the quick-freezing production line selected by customers, we will form a comprehensive team including technical experts, delivery experts and professional construction personnel to install and deliver for you. After the construction is completed, the project team will provide customers with detailed equipment use training and provide relevant technical support materials including instructions. All work is aimed at ensuring customer satisfaction.
We have set up sufficient spare parts inventory, provide permanent online technical support and spare parts services, covering all kinds of commonly used mechanical parts, to ensure that when customers need to replace spare parts, we can quickly provide genuine spare parts from the original factory, to ensure that the equipment can resume normal operation in time, and reduce production delays caused by waiting for spare parts.
With the continuous development of the food industry and the continuous updating of technology, we will actively provide customers with technical upgrade services for refrigeration machinery products to help customers' equipment keep up with the pace of industry development, so that they can always maintain competitiveness in production efficiency, energy saving and environmental protection, product quality and other aspects.
We have established a complete after-sales service network and a rapid response mechanism. Once customers encounter equipment failure problems, they only need to call our after-sales hotline to get a response in a short time. In addition, we provide customers with regular equipment maintenance and maintenance plans, reminding customers to perform necessary maintenance operations on quick-frozen production and processing machinery at the appropriate time node to ensure its long-term stable operation.
